Website Issues?

Use this form only if you have questions or issues with the website or online purchase: the page doesn't load, you can't pay or book, or you paid and didn't receive the ticket.

For invoices, refunds, ticket changes, lost items, corporate purchases, or any bus service-related issues, contact COMBUSES directly: (+57) 316 023 5197, (604) 448 44 08 or comunicaciones@combuses.com.co. These cases are not handled through this form.